At Gardenly, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, request a consultation, or use our services.

1. Information We Collect

We may collect personal information when you fill out a form, request a quote, book a consultation, subscribe to our newsletter, or contact us directly.

This information may include:

• Full name

• Email address

• Phone number

• Address or service location

• Details about your garden, outdoor space, or project

• Any message or information you submit through our website

We may also collect basic website usage information such as browser type, device type, pages visited, and general location data to help improve our website experience.

2. How We Use Your Information

We use the information you provide to:

• Respond to your questions and inquiries

• Schedule consultations or service visits

• Provide quotes and project recommendations

• Deliver gardening, landscaping, and maintenance services

• Send updates, service reminders, or helpful garden tips

• Improve our website, services, and customer experience

• Communicate with you about your project or request

We only use your information for legitimate business purposes related to our services.

3. Newsletter and Marketing Emails

If you subscribe to our newsletter, we may send you garden care tips, seasonal advice, special offers, or updates about our services.

You can unsubscribe from these emails at any time by clicking the unsubscribe link in the email or contacting us directly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to:

• Provide services you requested

• Work with trusted service providers who help us operate our business

• Comply with legal requirements

• Protect our rights, property, or safety

Any third-party service providers we work with are expected to keep your information secure and use it only for the purpose of supporting our business.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience, understand website traffic, and analyze how visitors interact with our pages.

Cookies help us improve the website and make it more useful for visitors. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

7. How Long We Keep Your Information

We keep your personal information only for as long as necessary to provide our services, respond to your inquiries, maintain business records, or comply with legal obligations.

When your information is no longer needed, we take reasonable steps to delete or securely store it.

8. Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate or outdated information

• Request deletion of your personal information

• Unsubscribe from marketing communication

• Ask questions about how your information is used

To make a request, please contact us using the details below.

9. Third-Party Links

Our website may include links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We recommend reviewing their privacy policies before sharing any personal information.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

We encourage you to review this page occasionally to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Gardenly
Email: hello@gardenly.com
Phone: +971 55 567 4567
Address: Dubai, United Arab Emirates